How digital tech is helping to merge online & offline retail
The pandemic got even the digitally non-savvy to start shopping online. But today, malls are once again often bursting at their seams. Yet, it’s a good mix and a seamless experience between the physical and digital that customers want. Neelima Sharma, SVP at the $96-billion US home improvement company Lowe’s, said she was missing the … Read moreHow digital tech is helping to merge online & offline retail